Technology & Project Management tips and tricks: PMP Certification Exam questions with Answers

Free Project Management Professional (PMP) Certification Questions

1. Which of the following activities is NOT considered a project?

A. Developing a new software program
B. Production of automobile tires
C. Designing a space station
D. Developing a new advertising program
E. Preparing the site for the Olympic Games

Ans: B

2. The three primary objectives of a project to meet are:

A. cost, quality, customer satisfaction
B. customer satisfaction, budget, schedule
C. scope, cost, time
D. quality, scope, schedule

Ans: C

3. A project is different from a process, in that a project: (select all that apply)

A. Creates a unique result or service
B. Monitors routine operations
C. Creates something non-unique
D. Is temporary
E. Has a start and end date

Ans: A, D, E

4. When a project is temporary, it doesn’t require Project Management.

A. True
B. False

Ans: B

5. This role is an integrator across functions and ensures the right resources are assigned to the project.

A. Project Manager
B. Functional Manager
C. Senior Manager
D. Project Sponsor

Ans: A

6. This role has specialist or expertise knowledge within an area in the organization.

A. Project Manager
B. Functional Manager
C. Senior Manager
D. Project Sponsor

Ans: B

7. To be successful, a Project Manager needs to have the following project management skills:
(select all that apply)

A. Managing a schedule, budget, and scope
B. Managing risks and resolving issues
C. Overseeing manufacturing operations
D. Assembling the right project team
E. Understanding the organization’s business goals
F. Delivering on commitments
G. Ensuring operational processes meet standards

Ans: A, B, D, E, F

8. Which behavioral skills ("soft skills") does a Project Manager need to have to be successful?

(select all that apply)

A. Leadership
B. Resolving conflicts
C. Leading an operational team, such as manufacturing
D. Meeting Stakeholder expectations
E. Communication, negotiation, and coaching
F. Team building
G. Managing a department, such as Engineering

Ans: A, B, D, E, F

9. As long as the right team members are selected for the project team, where they are physically located has no bearing on their ability to effectively work as a team.

A. True
B. False

Ans: B

10. A key responsibility of the Project Manager is to make sure the entire project team is staffed with the most expert persons.

A. True
B. False

Ans: B

11. To ensure a project team can effectively complete the objectives of the project, the Project Manager must:(select all that apply)

A. Ensure the properly skilled individuals are assigned to work
B. Ensure the team is located where it can be most effective
C. Ensure the team is not too big or too small to achieve the project goals
D. Ensure the team is staffed with resources who volunteered to work on the project
E. Ensure the team has one person to manage all communications amongst team members
F. Establish an environment of trust and open communication

Ans: A, B, C, F

12. A Project Manager must manage the Triple Constraint because: (select all that apply)

A. All 3 constraints must be balanced
B. The constraints don’t change through the life of the project
C. The customer may decide that one constraint is more important than the others
D. The project scope cannot change, only the cost and schedule can change
E. The project schedule can change without impacting the scope or cost of the project

Ans: A, C

13. Project Management involves a complex set of factors that must be effectively managed. They include: (select all that apply)
A. Controlling the project budget
B. Managing time and deliverable commitments
C. Managing risks
D. Managing the engineering department
E. Communicating information
F. Managing customer service employees
G. Leading a team

Ans: A, B, C, E, G

14. Your manager tells you that your project budget has been cut due to unforeseen financial pressures that the organization has encountered. In order to balance the Triple Constraint, the best choice is:

A. Reduce the scope of work and deliverables. Request additional money for the project.
B. Shorten the schedule. Deliver the same scope of work and deliverables.
C. Deliver the same scope of work and deliverables. Lengthen the schedule.
D. Reduce the scope of work and deliverables. Deliver to the same schedule.

Ans: D

15. Your manager tells you that your project needs to be delivered one month earlier than your original plan. In order to balance the Triple Constraint, the best choice is:
A. Decrease the budget. Reduce the scope of work and deliverables.
B. Increase the budget. Reduce the scope of work and deliverables.
C. Decrease the budget. Provide the original scope of work and deliverables.
D. Increase the budget. Provide the original scope of work and deliverables.

Ans: D

16. The customer has asked you to increase the scope by providing extra features in the project deliverables. In order to balance the Triple Constraint, the best choice is:

A. Tell your customer that it is impossible to add features so they need to let you deliver the original project features.
B. Decrease the scope of work and deliverables. Lengthen the schedule.
C. Lengthen the schedule and increase the budget.
D. Increase the budget and shorten the original schedule so that there is time to add the new features in.

Ans: C

17. During Project Execution, your project is behind schedule. Your boss tells you that the project schedule is the most important of the Triple Constraints and that the project cannot be delivered late. In order to balance the Triple Constraint you should:(select all that apply)

A. Cancel the project because the constraints are no longer balanced
B. Reduce the scope of work and deliverables
C. Increase the scope of work and deliverables
D. Increase the cost
E. Reduce the cost
F. Lengthen the schedule

Ans: B, D

18. NPV is a preferred measure over Payback Period because: (select all that apply)

A. NPV considers the time value of money in its calculation
B. NPV tells management how long it will take to recoup the initial investment
C. When the NPV is zero we know the Payback Period is too long
D. When NPV is greater than zero we know the Payback Period is less than 5 years
E. NPV tells management if the required rate of return will be met

Ans: A, E

19. Project A has a Payback Period of 2.5 years, an NPV of $9,500, and a Profitability Index of 1.15. Project B has a Payback Period of 3.0 years, a Profitability Index of 1.05, and an NPV of $10,000. Both Project A and B are multi-year projects. Select all the statements below that are true. (select all that apply)

A. Project A has a better Profitability Index than Project B

B. Both projects could be selected to proceed since the NPV is positive for both

C. Project B has a better NPV than Project A

D. Neither project would be good because the Profitability Index is too close to 1.0 and the NPV is low

E. Neither project would be good because they will not provide the required rate of return for the organization

F. Neither project would be good because the payback is too long

Ans: A, B, C

20. A 4-year project has a projected cash inflow of $5,000 in the first year, $10,000 in the second year, $15,000 in the third year, and $25,000 in the fourth year. It will cost $25,000 to implement the project. The required rate of return is 20%. What is the NPV?

Ans: 6848

21. The organizational structure where the Project Manager has the least authority is:

A. Pure project
B. Strong matrix
C. Weak matrix
D. Functional

Ans: D

22. Pure project structures have these characteristics: (select all that apply)

A. Full time project team
B. Resources report with a dotted line to the Project Manager
C. Have two bosses
D. Are typically used for multiyear projects
E. Project Managers have minimal authority

Ans: A, D

23. Matrix structures have these characteristics: (select all that apply)

A. Shared resources with projects and functions
B. Resources report only to the Project Manager
C. The Project Manager is typically the Functional Manager
D. Resources report with a dotted line to the Project Manager
E. Have two bosses
F. A simple structure

Ans: A, D, E

25. All structures have pros and cons so it doesn't matter which structure a Project Manager uses to achieve the project goals.
A. True
B. False

Ans: B

26. A Project Management Office: (select all that apply)

A. Provides financial accountants
B. Supports the Project Portfolio and selection process
C. Manages projects for the organization
D. Provides coaching support to Project Managers
E. Provides tool and process support to Project Managers
F. Provides a majority of the revenue for an organization

Ans: B, D, E

27. Project Management Offices should: (select all that apply)

A. Follow the Project Management Institute® Standards for Project Management Offices
B. Have objectives that are aligned to the business strategy
C. Demonstrate value to the organization by increasing the success rate of projects
D. Guarantee the success of a project
E. Serve as a repository of best practices

Ans: B, C, E

28. The most influential Stakeholders on a project typically include the following: (select all that apply)
A. The person/people funding the project
B. The person/people overseeing the operations area
C. The person/people who are the customer(s)
D. The person/people sponsoring the project
E. The person/people running the manufacturing process

Ans: A, C, D

29. A Project Manager must identify all project Stakeholders during Initiation for the following reasons: (select all that apply)
A. Need to understand Stakeholder expectations and requirements
B. Need to analyze Stakeholder influence
C. Need to identify the Stakeholder role and function
D. Need to assign the Stakeholders to project tasks
E. Need to identify key relationships for project success
F. Need to establish regular communications with Stakeholders
G. Need to know who is leading the project team

Ans: A, B, C, E, F

30. Consider the high level description for the Project Charter for our mobile application project. Which one of the following descriptions would be considered correct for this project?
A. The smartphone application will allow customers to view and to purchase our store merchandise remotely.

B. The smartphone application will allow customers to search and view our store's merchandise for sale. Customers can purchase items for in-store pickup or to be mailed to a customer-provided delivery address. The smartphone application will simplify store purchases for customers as well as provide a more customer-friendly purchasing environment than competitors. The application will be integrated with the existing store inventory and sales systems, including web-based sales.

C. The application will allow customers to view and buy merchandise while standing in the store. Customers can use the in-store kiosk to scan an item tag. The application will accept credit cards, debit cards, or cash for customers to pay for their items without having to wait in checkout lines. The application will send a receipt to their smartphone so that the customer has a record of the sale and a receipt for the purchase.

D. The smartphone application will allow customers to enter an item description and view prices from any website that has that item for sale. In this way, the customer can find the lowest cost for that item. They can purchase the item directly from the website that offers the item for sale, or they can take their smartphone into a store and have the store match the lowest price for them so that they can get the item locally.

Ans: B

31. Consider the objectives for the Project Charter for our mobile application project. Which of the following objectives are correctly written and applicable to this project?
(select all that apply)
A. The application should be easy to use
B. Increase sales by 10% within one fiscal year
C. Increase customer base by 20% within one fiscal year
D. The application should not cost too much
E. Application will be completed within 6 months and not to exceed a cost of $150,000

Ans: B, C, E

32. Consider the high level requirements for the Project Charter for our mobile application project. Which of the following are actually requirements and applicable to this project? (select all that apply)
A. Accessible on all mobile platforms (Android, Apple, Windows) for free
B. Ensure experienced application developers are available to develop the software and test it
C. Includes basic search feature as well as filters for item type, size, style, location, and price
D. Ensure there are enough customers to test the product and provide feedback
E. Securely accepts credit cards, debit cards, or PayPal for payment of merchandise
F. Collects user profile information and stores it for easy retrieval for future purchases
G. Integrated with the existing system database for the store inventory

Ans: A, C, E, F, G

33. Consider the schedule Milestones for the Project Charter for our mobile application project. Which of the following are actually Milestones and applicable to this project?(select all that apply)

A. Requirements defined and documented
B. Prototype build completed
C. Designing the application interfaces
D. Configuring the application
E. Beta 1 version build completed
F. Early launch feedback from Premier customers documented
G. Testing the application

Ans: A, B, E, F

34. Consider the resources for the Project Charter for our mobile application project. Which of the following resources would be considered correct for this project?(select all that apply)

A. Budget provided for the project is not to exceed $150,000 and must cover the cost of smartphone devices for testing, including 3 smartphone options for each operating system

B. The budget must cover the procurement of all hardware and software required for the development of the application

C. The budget must cover building the store inventory system and database

D. Resources would need to include the in-store sales staff that collect money from customers for items purchased

E. Personnel would include Mobile Application Development resources with at least 5 years' experience, a Project Manager with at least 5 years of experience in mobile application development, and in-house application testers

F. We can assume that marketing materials to promote the application will be created by existing Marketing staff and not included in the budget for this project

Ans: A, B, E, F

35. Consider the overall project risks for the Project Charter for our mobile application project. Which of the following are feasible risks for this project?(select all that apply)

A. Schedule milestone dates could be missed if there are delays in locating qualified resources for application development and testing.

B. The budget estimates provided are estimates at this time. Costs could be higher if the customer identifies significant defects or issues with the prototype.

C. The increased sales forecast could be missed if new customers are not identified.

D. The mobile application has to work on different types of smartphones: Android, Apple and Windows.

E. If the quality of the application is poor (contains defects/doesn't work right), then customers will not want to use it.

F. Lack of experience in developing mobile applications could result in a poorly designed application.

G. The project will require experienced developers that understand how to develop a mobile application of this type.

Ans: A, B, C, E, F

36. Consider the Stakeholders for the Project Charter for our mobile application project. Which of the following Stakeholders would be considered correct for this project?
(select all that apply)

A. The Store Owner as Project Sponsor to provide support and funding for the project

B. Competitors who will want to have a similar mobile application for their merchandise sales

C. A Project Manager who will be responsible to manage the project plan

D. Mobile Application Developers who will be responsible to design and develop the application

E. Website developers who support the store's existing web site

F. Premier customers who will be part of the early launch of the product to provide feedback and areas for improvement on functionality and usability

Ans: A, C, D, F

37. Consider the approval requirements and exit criteria for the Project Charter for our mobile application project. Which of the following approval requirements and exit criteria would be considered correct for this project:(select all that apply)

A. The Store Owner (Project Sponsor) will provide the final approval on the completion of the smartphone application.

B. The application developer will provide the final approval on the completion of the smartphone application.

C. Fifty existing customers will provide the final approval on the completion of the smartphone application.

D. The project will be closed after meeting the following exit criteria: A fully tested and compliant smartphone application is available for Android, Apple, and Windows mobile devices. The smartphone application is integrated with store systems, including inventory and sales.

E. If the application cannot securely accept customer payment, then the project will be cancelled.

F. The project will be closed after the application passes all testing requirements.

Ans: A, D, E

38. Defining the project's scope includes: (select all that apply)

A. Defining the budget for the project
B. Defining schedule for the project
C. Documenting a Project Scope Statement correct
D. Documenting the product/result/service requirements correct
E. Defining the work required to deliver the project successfully correctF. Documenting the WBS correct
G. Documenting the Project Charter

Ans: C, D, E, F

39. Once we have the project scope defined, then we can begin the Execution Phase of the project.

A. True

B. False

For next question please visit part 2 of this article : Free Project Management Professional (PMP) Certification Exam Questions Part 2

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Friday, July 19, 2019

PMP Certification Exam questions with Answers

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