Analytics:
The term analytics is used to characterize a vast array of methods that use data to help make better business decisions. And there are many ways to organize them into subcategories. The simplest way is to distinguish analytics into three large classes
- Descriptive Analytics
- Predictive Analytics, and
- Prescriptive Analytics
Descriptive Analytics: The most basic form of analytics are descriptive analytics. The simplest way to define descriptive analytics is that it answers the question what has happened. Descriptive analytics typically condenses large amounts of historical or real-time data into smaller, more meaningful nuggets of information.
For example, in an internet marketing context, descriptive analytics could be used to summarize a large number of search, display and social media advertising campaigns into a smaller set of metrics that shows the average click-through rate, conversion rate, and the return on investment of each of these three advertising channels.
The main objective of descriptive analytics is to find out the reasons behind success or failure in the past. The vast majority of big data analytics used by organizations falls into the category of descriptive analytics.
Predictive Analytics: The next class of analytics, predictive analytics, uses data from the past to predict what will happen in the future.
For example, suppose we would like to predict the likelihood that a new prospective customer will respond to a promotional email campaign. By analyzing past data that includes situations where prospects responded and did not respond to similar campaigns in the past, analytics can help identify what distinguishes those prospects who responded from those who did not. On the basis of this data, a model can be built that can help assess the probability that the new prospect will respond to a future campaign.
As we can see, predictive analytics is based on a solid understanding of what happened in the past. So most organizations are deploying them after they have mastered the art and science of descriptive analytics.
Prescriptive Analytics: Armed with models of the past and forecasts of the future, organizations can then venture to the more advanced level of analytics, prescriptive analytics.
This class of method is using optimization algorithms to determine the set of actions that optimize a desirable objective, given predictions of what is likely to happen.
Referring to the previous example, assuming that we have built predictive models for a number of different campaigns, a prescriptive analytics model could be used to determine which campaign should be sent to which prospects in order to maximize our expected sales and stay within our marketing budget.
As organizations gain experience and skills with data-driven business decision-making, they typically progress from descriptive, to predictive, and finally to using prescriptive analytics to inform decisions and actions in a growing number of functions.